Privacy Policy

Last updated: 19 May 2026. This policy describes how VeloCrew handles personal data when you use our website and SaaS product.

Data controller / contact

Company: VeloCrew (VELOCREW) · UDYAM-KL-13-0110771
Email: admin@velocrew.in
Phone: +91 95629 94337
Address: Chittilappilly House, Britto Vincent,
Thrissur, Puzhakkal Block Panchayat,
Thrissur District, Kerala 680552, India

1. What we collect

We collect information needed to run the service:

Account data: name, work email, phone, company name, role, password hash.
Operational data: tasks, addresses, attendance, GPS when enabled, photos/proofs, chat, leave, payroll fields you enter.
Technical data: device/browser metadata, IP, logs, cookies on the marketing site.
Billing: subscription status, Razorpay payment references (we do not store full card numbers).

We do not sell personal data.

2. How we use data

To provide, secure, and improve VeloCrew; authenticate users; process payments; send service emails (e.g. verification); and support integrations you enable (WhatsApp, maps, etc.).

3. Controller vs processor

Your company is the controller for worker and customer personal data you load into VeloCrew. VeloCrew acts as processor for that workspace data. For account billing and our own marketing, VeloCrew may act as controller for limited fields.

4. Sub-processors

Typical providers: cloud hosting (e.g. AWS), MongoDB Atlas, Razorpay, Google Maps (if enabled), Meta/WhatsApp Cloud API (if you enable messaging), email (SMTP). We require appropriate safeguards under contract.

5. Retention & security

We retain data while your subscription is active and for a reasonable period afterward for backups, legal compliance, and dispute resolution. We use encryption in transit, access controls, and industry-standard practices; no method is 100% secure.

6. Your rights & deletion requests

Depending on applicable law, you may request access, correction, export, or erasure. Account owners can manage much data in the admin portal. Step-by-step deletion instructions (including Meta/WhatsApp) are on our User data deletion page. You may also email:

admin@velocrew.in

Include: company name, workspace ID if known, requester role, and whether you seek erasure, export, or restriction.

7. International transfers

Data may be processed in India and in regions where our sub-processors operate. Enterprise customers may request a DPA with transfer mechanisms.

8. Children

VeloCrew is a B2B workforce product not directed at children under 18.

9. Changes

We may update this policy on this page. Material changes may be communicated to account owners by email.